RenewData® Deploys Lombardi Business Process Management (BPM) Suite
Electronic Discovery Provider Manages Customer Work-Order Processes with Teamworks BPM Software
AUSTIN, TX - November 6, 2007 - Lombardi ® (www.lombardi.com), a leader in business process management (BPM) software, today announced that RenewData, a leading provider of electronic discovery and data management services for corporations and law firms, has deployed its award-winning Teamworks® BPM software suite to support its work order tracking system business processes throughout the organization.
"As an e-discovery leader, we determined that Lombardi's BPM offered us a powerful, next-generation solution to automate and track our client work order processes," said Steven Nygard, chief operating officer at RenewData. "Teamworks is flexible. It allows us to efficiently and securely manage the process, provides us with complete visibility into the status of work orders, handles any exceptions automatically and scales to accommodate the needs of our rapidly growing business."
RenewData provides strategic and reactive electronic discovery and data management services to assist corporations and law firms responding to audits, investigations and lawsuits. Superior legal expertise and scalable technology enable RenewData to provide clients with secure, accessible and manageable data in a cost effective and timely manner. The company can extract electronic data from virtually any electronic media or computer environment without recreating the native environment in which the data was stored. Services are conducted at RenewData’s state-of-the-art facility which features government level physical security.
The RenewData work order tracking system process utilizes Teamworks to automate the company's customer work order requests as they progress through the various sales and delivery activities within the organization.
"Using Lombardi’s BPM Suite, companies such as RenewData can design and implement critical customer-facing processes that can easily adapt as their businesses grow," said Rod Favaron, president and chief executive officer at Lombardi." By achieving rapid results with Teamworks, companies quickly achieve the confidence to improve and manage the processes with BPM across the enterprise and become more process-driven."
Lombardi Teamworks® (www.lombardi.com/bpm-software-products.php) is a leading BPM software suite for designing, executing, and improving business processes. Teamworks for Office™ (www.lombardi.com/bpm-microsoft-office.php) makes it easy for anyone to participate in business process management using the familiar Microsoft ® Office System products. Lombardi Blueprint™ (www.lombardi.com/bpm-blueprint-product.php) is the only on-demand collaborative process planning tool that enables companies to map processes, identify problems and prioritize improvement opportunities.
CONTACT
RenewData: Diane Block, Director of Marketing Communications, 512.276.5500, dblock@renewdata.com
